Terms of service

Who we are

Keklik Technologies is the trading name of Keklik (SMC-Private) Limited, a private company registered in Pakistan (CUIN 0365190). In these terms, “we” and “us” means that company, and “you” means the person or business using our website or hiring us. You can reach us at info@kekliktech.com.

What these terms cover

These terms cover this website and the work we do for clients: managed web scraping, automation and custom software. Our ready-made scrapers are sold and run on Apify, so when you run one there, Apify’s own terms apply between you and Apify.

Every job is agreed in writing

Before any paid work starts, we agree the job in writing: what we will deliver, how often, in what format, the price and how payment works. That written quote or plan, together with these terms, is our agreement. Where the two disagree, the quote or plan wins.

Samples

For data jobs we usually send sample rows before you commit. Samples are free and you are under no obligation to go ahead.

Payment

Prices, currency, payment schedule and due dates are set in each job’s quote. If a payment is late, we may pause deliveries until it arrives. Fees paid for work already delivered are not refundable, and you never pay for data or work we could not deliver.

What we collect, and what we don’t

We collect data that is publicly available. We do not collect anything behind a login or a paywall, and we do not access private accounts or groups. We can decline any job, for example where we think the data or its use would be unlawful or harmful.

Your part

• You use the data and the software we deliver lawfully, including data protection, privacy and anti-spam law where you and the people in the data are.
• When a dataset includes personal information, you decide what you do with it and you are responsible for that use.
• You give us accurate information about what you need and answer our questions in reasonable time.

Delivery and fixes

Websites change their pages without warning. For a regular feed, when a change breaks a scraper we fix it at no extra cost. We cannot promise that a website stays online, keeps showing the same information or that every field is filled for every record, but we tell you when something affects your data.

Automation and software

Once you have paid for a piece of software or automation in full, the code and documentation we wrote for you are yours. We keep the right to reuse our own general tools, libraries and know-how, and you may use any of them that are part of what we delivered. Services the work relies on, such as AI models, hosting or other software, are billed and governed by their providers’ terms, as the plan for the job sets out.

Confidentiality

We keep what you tell us about your business, and the data and software we produce for you, confidential. We only share it with the providers we need to do the job, and only as far as the job needs.

Keeping your data

We delete the datasets we deliver 30 days after delivery, or 30 days after a feed ends. You can ask us to delete them sooner. How we handle personal information is set out in our privacy policy.

Stopping

You can stop a regular feed or ongoing work at any time by email. You pay for what was delivered up to then, unless the quote for the job says otherwise. We can stop work if you break these terms, after telling you why.

Liability

Our total liability for any job is limited to the fees you paid us for that job. We are not liable for indirect or consequential losses, such as lost profits or lost business. Nothing in these terms limits liability that cannot be limited by law.

This website

The text, images and code on this website belong to us unless we say otherwise. You may link to any page and quote short passages with a link back. Links to other websites are for convenience; we are not responsible for their content.

Changes to these terms

We may update these terms. The date at the top shows when they last changed. Work already agreed keeps the terms that applied when it was agreed, unless we both agree otherwise.

Law and courts

These terms are governed by the laws of Pakistan. Any dispute that we cannot settle between us will be heard by the courts at Islamabad.